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Give us a Call: (609)32-METAL or E-mail Us Directly.

Frequently Asked Questions

Here you will find a list of our most frequently asked questions. If you are a new customer, it is probably a good idea to read through this page first.

If you have a specific question that you do not see here, feel free to Contact Us

I am ready to buy silver.

Buying precious metal from us is easy. Just give us a call and we will lock you into the current moment by moment price. Then you will need to send us a payment. We accept the following forms of payment:

  • Bank Wire (Preferred)
  • Certified Bank Check
  • Money Order
  • Personal Check

Conditions: Personal Checks, Money Orders, and Bank Checks must clear before price is locked.

How does the payment process work.

We offer the following methods of payment:

  • You will need to send a check or money order postmarked within 24 hours of locking in.
  • The preferred method is a bank wire. You call, lock in a price, we give you a total amount, and the bank wire information.
Where should I store Gold and Silver?

It depends where you live and how paranoid you are. Storing metal is part of the fun. Some people store their metal in Safe Deposit boxes at the bank. With the exception of hollywood bank robbery films, safe deposit boxes are never looted and very safe. However, you do have to trust your bank and be ok with not being able to access your metal if the bank closes unexpectedly. If you are not going to store your bullion in the bank, we recommend buying a safe and getting a home security system that calls the local police at the moment an intruder enters your house.

How do I sell silver when I need the funds?

It's much easier than one may think. You can always sell back to us. We will likely buy back metal from you when you are ready to sell, you will just have to ship it back to us. Silver is very, very easy to sell. If you are new to the silver market, you will soon find that there are many silver enthusiasts in your area who would be glad to buy your silver from you for cash. Just be-careful who you meet and where you meet for the first time. We recommend meeting during the middle of the day in a bank parking lot. Somewhere with lots of cameras. We have found that people who buy and sell precious metals are outstanding citizens however wherever there is money there are people who don't want to make it honestly. It is rare that you could get yourself in a jam, however use common sense whenever you are dealing with large sums of money. There are also many online marketplaces to sell silver as well.

What if I lock in a price, and the price goes down?

This happens, however locking in the price means that you verbally agree to pay for silver at the time you lock it in, and not at the time that you wire the funds. Sometimes the price will go up after you buy and other times it will go down, however it is important that you send us funds either way. If you don't send funds you are breaking your word and often stealing from us. This will permanently end our relationship with you. If some unforeseen horrible event happens and you must cancel out of the silver deal we will let you honorably just pay us any market loss and get out of the deal. You can figure out the market loss by simply subtracting what the metal is currently worth from the amount that you locked in at. This rarely happens but we do understand.

How are precious metals shipped?

We ship silver and gold via registered mail which is the safest way to ship anything. We normally ship within four business days of the funds being available in our account. Sometimes checks take as long as a week to clear so bank wires are preferred. Registered mail travels by ground which means that we can ship almost anywhere in the US and have it arrive in a week or less. You will need to sign for your package as soon as it arrives. As soon as someone from your residence signs for the package then you are fully liable for it. Make sure that you give us the right address. We can not change the address once the order has been placed.

Is silver a speculative investment?

Absolutely! Silver is a volatile investment. We recommend not buying metal planning on short term gains. The best way to buy silver is to buy it over the long term. Gradually investing seems to give you a better dollar cost average than just going all in at once.